Return Policy

At GreenPick, we stand by the quality of our fertilizers. However, if you receive a defective product, we’re here to help. Please review our return policy below.

Eligibility for Returns

• We only accept returns for defective products.

• The product must be unopened and in its original packaging.

• Returns are accepted within 30 days of the purchase date.

How to Initiate a Return

To request a return, please email us at info@greenpick.au with the following details:

• Your order number and proof of purchase.

• A detailed description of the issue with the product.

• Clear photos of the defect (if applicable).

Our team will review your request and provide instructions on the return process.

Return Shipping

• The buyer is responsible for the return postage fee.

• We recommend using a trackable shipping service to ensure safe delivery.

Refunds & Replacements

Once we receive the returned product, we will inspect it. If approved, we will offer either:

• A replacement product, or

• A refund to your original payment method.

If you have any questions, feel free to reach out to us at info@greenpick.au.